The importance of communication in a business environment can’t be overstated. But if you know communication is lacking in your company, how do you go about improving it? Here are three ways your company can boost communication in a very cost-effective manner.
Establish Communication Routines and Forgo Unnecessary Communication
Both of these are equally important. Establishing communication routines turns communication into a habit for all employees, so matters will be much less likely to be forgotten about. They will get used to communicating on a regular basis and perhaps even open up to one another more and share ideas.
Forgoing unnecessary communication is an important step in this process because it overwhelms employees and numbs them to important information they may receive. Routines help with cutting out unnecessary communication by essentially offering digest versions of important information that needs to be conveyed.
Embrace Technological Solutions
There are a number of technological solutions that can help solve a communication problem at your company. The first question that needs to be asked is where does communication seem to be lacking? Is it between managers and employees, or between employees and customers, or between members of a single team? There are different products that can address each issue effectively.
For example, managers/HR and employees can communicate more effectively through employee management software that allows for two-way feedback. Using quality phones that can use both a landline and VOIP from companies like 10D Tech are a great option for most businesses as well. These phone systems allow for more efficient communication with both customers and other employees at a company.
Have an Open Door Policy
An open door policy will work wonders for your company’s communication for no cost at all. This helps break down the hierarchy at your business a little bit and ensures employees are comfortable to go and talk with their managers and fellow employees at any given time. They can come ask questions, bounce around ideas and give reports without the need to feel nervous about it or go through the clunky process of making an appointment. If this is a problem for some employees, they can be allowed “do not disturb” hours that they set aside for focused work.
Look into ways communication can be improved in your company. Don’t wait, even if there is not an immediate problem, because there is always room for improvement to your current structure. Use a combination of new technology and changes in policy to facilitate better communication throughout your company.
