Do you feel that your clinic or organization needs a patient engagement Software? Are you impressed with what patient engagement software offers? Do you want to buy a patient engagement Software? If your answer to all of the above questions is “Yes” or for that fact even a “Maybe”, then, you are at the right place. There would hardly be a medical professional who has not heard about a patient engagement Software and about how it can make things easy. There has been a debate on the positives and negatives of this system and leaving that aside, we will be moving on to answer the question-What are the 5 features that a patient engagement software should have?
The 5 Must Haves
- Security: The critiques of patient engagement software use this as a pretext to dissuade professionals from using it. And that is the reason; I kept it as the first item in the list. This is extremely crucial for patients and doctors alike because misuse of personal information can cause crisis for both the parties. Ensure that the Software you choose has a great layered in-built security so that there is no unauthorized access.
- Automatic Interaction: A software is supposed to make lives easy for all. This being the core reason, a good patient engagement Software should be able to schedule visits, send reminders to patients, provide access to educational articles to maintain their interest, etc. It should basically do everything that a good staff member would do.
- Analysis Tool: Being a doctor puts a lot of responsibility on you and you would not want to manually take care of your income from different practices and related expenses. Therefore, opt for a Software that would take care of this with a few clicks. So, that all you have to do is just look at a graphical illustration or some averages to understand the economics behind your day of work.
- Access to Data: When you rely on something heavily, you would have a lot of trouble if that something is missing or is malfunctioning and so is the case with a patient engagement Software. Therefore, it is important to check with your service-provider whether you can access the system offline when it is updating or while there are some unforeseen circumstances.
- Billing and Prescription: Automatic billing is a bliss. Almost all patient engagement software features billing and prescription options which come in handy and help doctors save time and eliminate the tendency to error. Automatic prescription refill reminders or billing can be of ease to patients and vice versa.
Most of these patient engagement software features are included in the available Software and some service providers consider all of these to be a mandatory requirement. When you choose your patient engagement Software, critically analyze each of the feature against your daily tasks and what you would like the Software to take care of. Half of your troubles will be solved.
